CodeXel FZ LLC, operating as Shopyly (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (shopyly.com) and services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
1. Information We Collect
Personal Information
We collect information that you provide directly to us when using our services, including:
- Name and contact information (email address, phone number, physical address)
- Business information (company name, business registration details, tax information)
- Payment information
- Account credentials
- Communications with us
Store and Customer Data
When using our e-commerce services, we may collect and process data related to your online store and customers, including:
- Store configuration and settings
- Product information
- Order and transaction data
- Customer lists and related information
Automatically Collected Information
When you visit our website or use our services, we automatically collect certain information about your device and usage, including:
- IP address and location data
- Browser and device information
- Operating system
- Usage patterns and preferences
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
Service Provision and Improvement
We use your information to:
- Provide and maintain our services
- Process your transactions
- Improve and optimize our services
- Provide customer support
- Debug and fix technical issues
Communication
We may use your information to:
- Send administrative information
- Provide updates about our services
- Respond to your inquiries
- Send marketing communications (with your consent)
3. Information Sharing and Disclosure
We may share your information with:
Service Providers
We work with third-party service providers who help us operate, provide, improve, and analyze our services. These providers are bound by confidentiality obligations and are restricted from using the information for any other purpose.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure data storage facilities
- Access controls and authentication requirements
- Regular security assessments and audits
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and review your information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent for certain processing activities
- Request data portability
6. International Data Transfers
We may transfer your information to countries other than your country of residence. When we do so, we implement appropriate safeguards in accordance with applicable data protection laws.
7. Retention of Information
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
10. Contact
If you have questions about this Privacy Policy or our privacy practices, please contact us at: [email protected]